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While we have taken every care to
compile accurate information and to keep it up-to-date, we cannot guarantee
its correctness and completeness. Your doctors, their staff and everyone else working for the NHS have a legal duty to maintain the highest levels of confidentiality about patient information. In some instances, you may be receiving care from other people as well as the NHS. We may need to share some information about you with them, so that we can all work together for your benefit. Anyone who receives confidential information about you is also under a legal duty of confidence. Unless there are exceptional circumstances, for example, when the health or safety of others is at risk, we will not disclose your information to third parties without your permission. We will only give your relatives, friends and carers information if you want us to. In certain circumstances we are required by law to report information to the appropriate authorities. This information is only provided after formal authority has been given by a qualified health professional. For example: · notification of new births · where we encounter infectious diseases which may endanger the safety of others (e.g. meningitis or measles, but not HIV/AIDS) · where a formal court order has been issued However, our guiding principle is that we hold your records in strict confidence. Freedom Of Information Act 2000: In accordance with the above Act, the practice has a publication scheme which is available to view on the following website: www.foi.nhs.uk/practice?id=658 or from the Practice Manager. The practice operates a zero tolerance approach to violent or abusive patients. Our staff are here to help and try their best to do so at all times. We appreciate that patients may be anxious or unwell and allowances are always made for this. The practice premises, including the car park, are monitored by closed circuit television. Calls to the surgery may be voice recorded for training and quality purposes. The practice operates a no smoking policy throughout the premises, including the garden area and car park.
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