Wasted Appointments – November 2018

In November, Branch End Surgery had a total of 56 DNA (Did Not Attend) appointments.

Last year November 2017 the total amount of DNA appointments was 43.

Each of these non-attended appointments has prevented us from seeing another patient instead and wasted valuable GP time.

We operate an on the day cancellation list should patients need to cancel their appointment then we can give these to patients who need to be seen that day at any time.

Please help us to help you gain faster access to appointments by cancelling appointments you cannot keep.

Thank you for your cooperation.