Due to the coronavirus outbreak, how you contact your GP surgery will be different at the moment. All appointments have been changed to telephone appointments and these are available online or bookable by phone via a receptionist. This is to limit face-face contact and unneccessary footfall into practices where possible. However we would like to assure our patients that At Branch End Surgery Face-to-face appointments are available to all patients, but you will be asked to discuss your conditions over the phone with a GP or online first to assess what would be most appropriate for you. Four ways to seek healthcare advice from your GP: •Call your surgery to discuss a face to face or virtual (telephone or video) appointment •Visit your GP website and complete a confidential online form (E-CONSULT) to receive a response before the end of the next working day. •Call NHS 111 or go online to seek advice https://111.nhs.uk •Download the NHS App to order repeat prescriptions, book appointments and check your symptoms. Please do not come to the surgery unless you have an appointment. If you are asked to come into the surgery for a face to face appointment, please remember to wear a face covering. Measures are put in place to keep you and staff safe from infection during your visit to the surgery. If you are waiting for a check-up, please be assured we will be in touch.